Privacy Policy

Contact Us

If you have questions about data protection, or requests about your personal data, we encourage you to contact us through the game for faster replies.

• Name of the controller: Moontech Limited
• Email: contactus@moontechgames.com

The Data We Collect

Data you provide us

• Contact information (such as name and email address)
• Player name and password
• Profile information (such as profile photo)
• Your messages to the Service (such as chat logs and player support tickets)
• Other data you choose to give us (such as data to identify a lost account)

Data we collect automatically

• Data about your account and game progress
• Your IP address and mobile device identifiers (such as device ID, advertising ID, MAC address, IMEI)
• Data about your device, such as device name and operating system, browser type and language
• Data collected with cookies and similar technologies
• General location data
• Precise geo-location data (GPS, with your consent)
• Data about your use of the Service, such as gameplay data and interactions with other players

In most cases, we also create a Moontech-specific ID for you when you use the Service.

Data we collect from our partners

• Data received if you link a third-party tool with the Service (such as Facebook, WeChat or Google)
• Demographic data (such as coarse location of your IP address)
• Data to fight fraud (such as refund abuse in games or click fraud in advertising)
• Data from platforms the games run on (such as to verify payment)
• Data for advertising and analytics purposes

Why Do We Collect Your Data

To make the Service work

• Create accounts and allow you to play our games and use our Service
• Operate the Service
• Verify and confirm payments
• Provide and deliver products and services you request
• Send you Service-related communications

To make the Service more suitable for our players

• Update and develop player profiles
• Develop and improve the Service and player experience
• Manage our relationship with you
• Provide social features as part of the Service
• Customize your Service experience
• Respond to your comments and questions and provide player support
• Provide you Moontech offers in the Service and beyond
• Send you related information such as updates, security alerts, and support messages
• Enable you to communicate with other players

To show personalized advertisements

• Track the content you access in connection with the Service and your online behavior
• Deliver, target and improve our advertising and the Service

For information on how to opt out of personalized advertisements, see section “Your rights and options” below.

To keep the Service safe and fair

Ensuring a level playing field is a top priority for us. See the Moontech Terms of Service for our acceptable use policy.

• Analyze and monitor use of the Service and its social features
• Moderate chats either automatically or manually
• Take action against fraudulent or misbehaving players

To analyze, profile, and segment

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

With your consent

With your consent, we may process your data for additional purposes, such as using your GPS location to show you local events.

Who Can See Your Data

Other players and users

Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.

Partners working for Moontech

Moontech has partners to perform services for us. These partners process your data only according to Moontech’s instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.

Other companies and public authorities

To combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests. We may also disclose your data based on your consent, to comply with the law or to protect rights, property or safety.

Advertising and social media partners

The Service includes features from our partners, such as social media tools and in-game advertising. These partners may access your data and operate under their own privacy policies. Please check their privacy policies to learn more.

International Data Transfers

Our Service is global and your data can be transferred worldwide. Because different countries may have different data protection laws, we ensure adequate safeguards are in place, such as standard contractual clauses approved by Hong Kong laws.

Your Rights and Options

Opt out of marketing emails and other direct marketing

You may opt out of receiving promotional communications by following the instructions in such communications.

Opt out of targeted advertising

You can opt out of interest‑based advertising on mobile applications via device privacy settings: “limit ad tracking” (Apple iOS) or “opt‑out of interest‑based ads” (Android). For personalized in‑game offers, use options in game settings.

Access the personal data we hold about you

If your personal information changes, or you no longer desire our Service, you may edit, update, or delete data within your account settings in the game, by contacting Support, or by emailing contactus@moontechgames.com. We will provide you a copy of your personal information in an electronic format upon request.

Your other rights

You have the right to correct your data, have it deleted, object to how we use or share your data, and restrict how we use or share your data. You can withdraw consent at any time, for example by turning off GPS location sharing in your device settings.

Cookies and Similar Technologies

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyze use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may not function properly.

How Do We Protect Your Data

Security safeguards

We continuously develop and implement administrative, technical and physical security measures to protect your data from unauthorized access and against loss, misuse or alteration.

Data retention

We retain your data for as long as your account is active or as needed to provide the Service. We periodically de‑identify unused accounts and review and de‑identify unnecessary data. If you ask us to remove your personal data, we will retain data as necessary for legitimate business interests, such as to comply with legal obligations, resolve disputes, and enforce agreements.